When do I pay for my subscription box?
This is a recurring subscription. Your first payment will be deducted immediately when you place your order.
All subsequent payments will be automatically debited every three months on the same calendar day as your first payment. For example, if you subscribe on 13 August, your next payment will be taken on 13 November, and then every three months after that.
How do I pause or cancel my subscription?
You can pause and cancel your subscription through your customer portal.
If you have any issues with accessing your account, send us an email at hello@sprucecraftco.com and we can help you out.
I need to change my address!
You can change your address in your customer account.
Can I see future subscription box designs?
I plan to update this soon!
Can I buy a one-off subscription box?
No, currently this design is only available as a subscription. However, you are not locked into the subscription and can cancel at any time.
When will I receive my box?
Check the listing images for current dispatch dates. All orders after the release date are processed and shipped within two business days.
I don't live in Australia, can I sign up?
Currently, the Digital-Only Pattern Pack is available outside of Australia and New Zealand. Shipping has been suspended to the USA as of August 2025, but once this has resumed we will work towards making our physical boxes available.